Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 68 | |
|
| 35 |
| Tend a highway toll booth | Sell shoes in a popular shoe store | Perform a monologue on national TV |
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 64 | |
|
| 31 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. |
| 60 | |
|
| 30 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 59 | |
|
| 43 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 55 | |
|
| 32 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 55 | |
|
| 29 |
| Enter employee information into a computer database | Write software for keeping track of parts in inventory | Set up a new computer system for a large multinational company |
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 53 | |
|
| 44 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks. |
| 52 | |
|
| 40 |
| Exchange information during a shift change | Organize the cleanup crew after a major sporting event | Act as general contractor for building a large industrial complex |
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Judging the Qualities of Things, Services, or People
Assessing the value, importance, or quality of things or people. |
| 52 | |
|
| 30 |
| Determine whether to remove a tree that has been damaged | Determine the value of property lost in a fire | Establish the value of a recently discovered ancient art work |
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Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members. |
| 50 | |
|
| 29 |
| Encourage two coworkers to stick with a tough assignment | Lead an assembly team in an automobile plant | Lead a large team to design and build a new aircraft |
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