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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Travel Agents. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Performing for or Working Directly with the Public94
2.Selling or Influencing Others87
Interacting With Computers87
Getting Information87
5.Communicating with Persons Outside Organization83
6.Updating and Using Relevant Knowledge81
7.Establishing and Maintaining Interpersonal Relationships78
8.Organizing, Planning, and Prioritizing Work74
9.Communicating with Supervisors, Peers, or Subordinates73
10.Documenting/Recording Information70
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Job Activity Scores

Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
94
77
Tend a highway toll boothSell shoes in a popular shoe storePerform a monologue on national TV
Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
87
64
Convince a coworker to assist with an assignmentDeliver standard arguments or sales pitches to convince others to buy popular productsDeliver major sales campaign in a new market
Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
87
51
Enter employee information into a computer databaseWrite software for keeping track of parts in inventorySet up a new computer system for a large multinational company
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
87
67
Follow a standard blueprintReview a budgetStudy international tax laws
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
83
68
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job.
81
69
Keep up with price changes in a small retail storeKeep current on changes in maintenance procedures for repairing sports carsLearn information related to a complex and rapidly changing technology
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
78
74
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
74
73
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
73
59
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
70
51
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications