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Transportation Attendants, Except Flight Attendants and Baggage Porters

Nature of the Work

Common Tasks

1.Provide boarding assistance to elderly, sick, or injured people. 
2.Open and close doors for passengers. 
3.Respond to passengers' questions, requests, or complaints. 
4.Explain and demonstrate safety procedures and safety equipment use. 
5.Perform equipment safety checks prior to departure. 
6.Signal transportation operators to stop or to proceed. 
7.Count and verify tickets and seat reservations, and record numbers of passengers boarding and disembarking. 
8.Greet passengers boarding transportation equipment, and announce routes and stops. 
9.Collect fares from passengers and provide change in return. 
10.Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse. 
11.Provide customers with information on routes, gates, prices, timetables, and/or terminals and concourses. 
12.Determine and/or facilitate seating arrangements. 
13.Adjust window shades and seat cushions at the request of passengers. 
14.Transport baggage or coordinate transportation between assigned rooms, terminals, and/or platforms. 
15.Inspect kitchens and dining areas to ensure adherence to sanitation requirements. 
16.Clean rooms and bathroom facilities, change linens, and replenish supplies in washrooms. 
17.Distribute sports and game equipment, magazines, newspapers, pillows, blankets, and other items to passengers and guests. 
18.Serve food and beverages. 
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