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Statement Clerks

Career Overview

Career Description

  Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.  

Wage Data

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Career Outlook

 

Employment of billing and posting clerks and machine operators is expected to grow more slowly than the average for all occupations through 2016. Despite slow growth, job prospects should be good as workers leave the occupation creating many job openings.

Employment change. Employment of billing and posting clerks and machine operators is expected to grow by about 4 percent from 2006 to 2016, which is slower than the average for all occupations. Automated and electronic billing processes have greatly simplified billing and allow companies to send bills out faster without hiring additional workers. In addition, as the billing process becomes simplified, other workers, particularly accounting and bookkeeping clerks, are taking on the billing function. More billing clerks will be needed in medical billing, however, because medical bills are complicated and health care services are growing.

Employment growth for billing clerks will occur in most health care related industries, but growth will be limited as more hospitals and physicians' offices use contract billing companies. Contract billing companies generally have much more sophisticated technology and software, enabling each clerk to produce more bills, limiting the need for more clerks. In all industries, including health care, the billing function is becoming increasingly automated and invoices and statements are automatically generated upon delivery of the service or shipment of goods. Bills also are increasingly delivered electronically over the Internet, eliminating the production and mailing of paper bills.

Job prospects. Although growth will be limited, many job openings will occur as workers transfer to other occupations or leave the labor force. A relatively large number of workers leave jobs in this occupation and must be replaced, as is common among entry-level occupations that usually require only a high school diploma.

 

Employment Overview

 

In 2006, billing and posting clerks and machine operators held about 542,000 jobs. Although all industries employ billing clerks, the health care industry employs the most, with over a third of all billing clerks. The wholesale and retail trade industries also employ a large number. Third-party billing companies—companies that provide billing services for other companies—are employing a growing number. Industries that provide this service are the accounting, tax preparation, bookkeeping, and payroll services industry and administrative and support services industry. These industries currently employ around 11 percent of this occupation, although a portion of these clerks do billing for their employers rather than for an outside client. Another 2 percent—mostly medical billers—were self-employed.

 

Job Zone Description

  Job Zone 2 - Some preparation
In these occupations you can often use your knowledge and skills to help others.
 
  Overall Experience  
  Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.  
  Education  
  These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.  
  Job Training  
  Employees in these occupations need anywhere from a few months to one year of working with experienced employees.  
  Examples  
  Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.  

Related Occupations

1.Credit Authorizers 
2.Insurance Claims Clerks 
3.Mail Clerks and Mail Machine Operators, Except Postal Service 
4.Municipal Clerks 
5.New Accounts Clerks 
6.Office Clerks, General 
7.Order Fillers, Wholesale and Retail Sales 
8.Procurement Clerks 

Additional Resources

 

Information on employment opportunities for billing clerks is available from local offices of the State employment service.

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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