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Counter and Rental Clerks

Career Overview

Career Description

  Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.  

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Wage Data

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Career Outlook

 

Much faster than average employment growth coupled with the need to replace workers who leave this occupation should result in many full-time and part-time job opportunities.

Employment change. Employment of counter and rental clerks is expected to increase by 23 percent during the 2006-16 decade, much faster than the average for all occupations. Because all types of businesses strive to improve customer service by hiring more clerks, fast employment growth is expected in most industries; growth in amusement and recreation industries is expected to be especially fast.

Job prospects. Many full-time and part-time job opportunities should be available, primarily because of the need to replace experienced workers who transfer to other occupations or leave the labor force.

 

Employment Overview

 

Counter and rental clerks held about 477,000 jobs in 2006. About 22 percent of clerks worked in consumer goods rental, which includes video rental stores. Other large employers included drycleaning and laundry services; automotive equipment rental and leasing services; automobile dealers; amusement, gambling, and recreation industries; and grocery stores.

Counter and rental clerks are employed throughout the country but are concentrated in metropolitan areas, where personal services and renting and leasing services are in greater demand.

 

Job Zone Description

  Job Zone 1 - Little or no preparation needed
These occupations often involve following instructions and helping others.
 
  Overall Experience  
  No previous work-related skill, knowledge, or experience is needed. For example, you can become a general office clerk even if you haven't worked in an office.  
  Education  
  These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.  
  Job Training  
  Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.  
  Examples  
  Bus drivers, forest and conservation workers, general office clerks, home health aides, and waiters/waitresses.  

Related Occupations

1.Cashiers 
2.Combined Food Preparation and Serving Workers, Including Fast Food 
3.Customer Service Representatives 
4.Hotel, Motel, and Resort Desk Clerks 
5.New Accounts Clerks 
6.Order Clerks 
7.Parts Salespersons 
8.Receptionists and Information Clerks 
9.Retail Salespersons 

Additional Resources

 

For general information on employment in the equipment rental industry, contact:

For more information about the work of counter clerks in drycleaning and laundry establishments, contact:

  • International Fabricare Institute, 14700 Sweitzer Ln., Laurel, MD 20707. Internet: http://www.ifi.org

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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