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Flight Attendants

Career Overview

Career Description

  Provide personal services to ensure the safety and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.  

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Wage Data

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Career Outlook

 

Competition for jobs is expected to remain keen because the opportunity for travel attracts more applicants than there are jobs.

Employment change. Employment of flight attendants is expected to grow 11 percent, about as fast as the average for all occupations over the 2006-16 projection period. Population growth and an improving economy are expected to boost the number of airline passengers. As airlines expand their capacity to meet rising demand by increasing the number and size of planes in operation, more flight attendants will be needed.

Job prospects. Despite growing demand for flight attendants, competition is expected to be keen because this job usually attracts more applicants than there are jobs, with only the most qualified eventually being hired. College graduates who have experience dealing with the public should have the best chance of being hired. Job opportunities may be better with the faster growing regional and commuter, low-cost, and charter airlines. There also are job opportunities for professionally trained flight attendants to work for companies operating private aircraft for their executives.

The majority of job opportunities through the year 2016 will arise from the need to replace flight attendants who leave the labor force or transfer to other occupations, often for higher earnings or a more stable lifestyle. With the job now viewed increasingly as a profession, however, fewer flight attendants leave their jobs, and job turnover is not as high as in the past. The average job tenure of attendants is currently more than 14 years and is increasing.

In the long run, opportunities for persons seeking flight attendant jobs should improve as the airline industry expands. Over the next decade, however, demand for flight attendants will fluctuate with the demand for air travel, which is highly sensitive to swings in the economy. During downturns, as air traffic declines, the hiring of flight attendants declines, and some experienced attendants may be laid off until traffic recovers.

 

Employment Overview

 

Flight attendants held about 97,000 jobs in 2006. Commercial airlines employed the vast majority of flight attendants, most of whom lived in their employer's home-base city. A small number of flight attendants worked for large companies that operated aircraft for business purposes.

 

Job Zone Description

  Job Zone 2 - Some preparation
In these occupations you can often use your knowledge and skills to help others.
 
  Overall Experience  
  Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.  
  Education  
  These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.  
  Job Training  
  Employees in these occupations need anywhere from a few months to one year of working with experienced employees.  
  Examples  
  Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.  

Related Occupations

1.Baggage Porters and Bellhops 
2.Combined Food Preparation and Serving Workers, Including Fast Food 
3.Counter and Rental Clerks 
4.Counter Attendants, Cafeteria, Food Concession, and Coffee Shop 
5.Home Health Aides 
6.Hotel, Motel, and Resort Desk Clerks 
7.Locker Room, Coatroom, and Dressing Room Attendants 
8.Transportation Attendants, Except Flight Attendants and Baggage Porters 

Additional Resources

 

Information about job opportunities and qualifications required for work at a particular airline may be obtained by writing to the airline's human resources office.

For further information on flight attendants, contact:

  • Association of Flight Attendants, 501 Third St. NW., Washington, DC 20001. Internet: http://www.afanet.org

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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