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First-Line Supervisors/Managers of Housekeeping and Janitorial Workers

Career Overview

Career Description

  Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.  

Wage Data

  Select a State
 

Career Outlook

 

Overall employment of building cleaning workers is expected to grow faster than average for all occupations through 2016, as more office complexes, apartment houses, schools, factories, hospitals, and other buildings requiring cleaning are built to accommodate a growing population and economy.

Employment change. The number of building cleaning workers is expected to grow 14 percent between 2006 and 2016, which is faster than the average for all occupations. This occupation will have, in fact, one of the largest numbers of new jobs arise, about 570,000 over the 2006-16 period.

Much of the growth in these occupations will come from cleaning residential properties. As families become more pressed for time, they increasingly hire cleaning and handyman services to perform a variety of tasks in their homes. Also, as the population ages, older people will need to hire cleaners to help maintain their houses. In addition, housekeeping cleaners will be needed to clean the growing number of residential care facilities for the elderly. These facilities, including assisted-living residences, generally provide housekeeping services as part of the rent. Although there have been some improvements in productivity in the way buildings are cleaned and maintained—using teams of cleaners, for example, and better cleaning supplies—cleaning still is very much a labor-intensive job.

As many firms reduce costs by contracting out the cleaning and maintenance of buildings, businesses providing janitorial and cleaning services on a contract basis are expected to have the greatest number of new jobs in this field.

Job prospects. In addition to job openings arising due to growth, numerous openings should result from the need to replace those who leave this very large occupation each year. Limited promotion potential, low pay, and the fact that many jobs are part-time and temporary, induce many to leave the occupation, thereby contributing to the number of job openings and the need to replace these workers.

Building cleaners usually find work by answering newspaper advertisements, applying directly to organizations where they would like to work, contacting local labor unions, or contacting State employment service offices.

 

Employment Overview

 

Building cleaning workers held about 4.2 million jobs in 2006. More than 7 percent were self-employed.

Janitors and cleaners worked in nearly every type of establishment and held about 2.4 million jobs. They accounted for more than 57 percent of all building cleaning workers. More than 31 percent worked for firms supplying building maintenance services on a contract basis, about 20 percent were employed in public or private educational services, and 2 percent worked in hotels or motels. Other employers included hospitals; restaurants; religious institutions; manufacturing firms; government agencies; and operators of apartment buildings, office buildings, and other types of real estate.

First-line supervisors of housekeeping and janitorial workers held more than 282,000 jobs. Approximately 20 percent worked in firms supplying building maintenance services on a contract basis, while approximately 11 percent were employed in hotels or motels. About 4 percent worked for State and local governments, primarily at schools and colleges. Others worked for hospitals, nursing homes and other residential care facilities.

Maids and housekeepers held about 1.5 million jobs. Private households employed the most maids and housekeepers—almost 29 percent—while hotels, motels, and other traveler accommodations employed about the same percentage, almost 29 percent. Hospitals, nursing homes, and other residential care facilities employed large numbers, also. Although cleaning jobs can be found in all cities and towns, most are located in highly populated areas where there are many office buildings, schools, apartment houses, nursing homes, and hospitals.

 

Job Zone Description

  Job Zone 3 - Medium preparation
These occupations often involve using communication and organization skills to manage and train others.
 
  Overall Experience  
  Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have gone through an apprenticeship program or several years of vocational training to perform the job.  
  Education  
  Most occupations in this zone require training in vocational schools, related job experience, or an associate's degree. Some may require a bachelor's degree.  
  Job Training  
  Employees in these occupations usually need one or two years of training, including both on-the-job experience and informal training with experienced workers.  
  Examples  
  Dental assistants, electricians, fish and game wardens, legal secretaries, personnel recruiters and recreational workers.  

Related Occupations

1.Appraisers, Real Estate 
2.First-Line Supervisors/Managers of Construction Trades and Extraction Workers 
3.First-Line Supervisors/Managers of Food Preparation and Serving Workers 
4.First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers 
5.First-Line Supervisors/Managers of Office and Administrative Support Workers 
6.First-Line Supervisors/Managers of Personal Service Workers 
7.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop 
8.Opticians, Dispensing 
9.Postmasters and Mail Superintendents 
10.Social and Community Service Managers 

Additional Resources

 

Information about janitorial jobs may be obtained from State employment service offices.

For information on certification in executive housekeeping, contact:

  • International Executive Housekeepers Association, Inc., 1001 Eastwind Dr., Suite 301, Westerville, OH 43081-3361. Internet: http://www.ieha.org

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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