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Take orders and serve food and beverages to patrons at tables in dining establishment.
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Watch a video to learn more about this career
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Average employment growth is expected, and job opportunities should be excellent for food and beverage serving and related workers, but job competition is often keen at upscale restaurants.
Employment change. Overall employment of these workers is expected to increase by 13 percent over the 2006-16 decade, which is about as fast as the average for all occupations. Food and beverage serving and related workers are projected to have one of the largest numbers of new jobs arise, about 993,000, over this period. The popularity of eating out is expected to increase as the population expands and as customers seek the convenience of restaurants and other dining options. Projected employment growth varies somewhat by job type. Employment of combined food preparation and serving workers, which includes fast-food workers, is expected to increase faster than the average in response to the continuing fast-paced lifestyle of many Americans and the addition of healthier foods at many fast-food restaurants. Average employment growth is expected for waiters and waitresses, hosts and hostesses, and bartenders. Restaurants that offer table service, more varied menus, and an active bar scene are growing in number in response to consumer demands for convenience and to increases in disposable income, especially among families who frequent casual family-oriented restaurants; affluent young professionals, who patronize trendier, more upscale establishments; and retirees and others who dine out as a way to socialize. Employment of dishwashers, dining room and cafeteria attendants, and bartender helpers also will grow about as fast as average.
Job prospects. Job opportunities at most eating and drinking places will be excellent because many people in service sector occupations change jobs frequently and the number of food service outlets needing food service workers will continue to grow. Many of these workers, such as teens, those seeking part-time employment, or multiple jobholders, do so to satisfy short-term income needs before moving on to jobs in other occupations or leaving the workforce. Keen competition is expected, however, for jobs in popular restaurants and fine dining establishments, where potential earnings from tips are greatest.
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Food and beverage serving and related workers held 7.4 million jobs in 2006. The distribution of jobs among the various food and beverage serving occupations was as follows:
| Combined food preparation and serving workers, including fast food |
2,503,000 |
| Waiters and waitresses |
2,361,000 |
| Counter attendants, cafeteria, food concession, and coffee shop |
533,000 |
| Dishwashers |
517,000 |
| Bartenders |
495,000 |
| Dining room and cafeteria attendants and bartender helpers |
416,000 |
| Hosts and hostesses, restaurant, lounge, and coffee shop |
351,000 |
| Food servers, non restaurant |
189,000 |
| All other food preparation and serving related workers |
56,000 |
The overwhelming majority of jobs for food and beverage serving and related workers were found in food services and drinking places, such as restaurants, sandwich shops, and catering or contract food service operators. Other jobs were in hotels, motels, and other traveler accommodation establishments; amusement, gambling, and recreation establishments; educational services; grocery stores; nursing care facilities; civic and social organizations; and hospitals.
Jobs are located throughout the country but are typically plentiful in large cities and tourist areas. Vacation resorts offer seasonal employment, and some workers alternate between summer and winter resorts.
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Job Zone 1 - Little or no preparation needed
These occupations often involve following instructions and helping others.
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Overall Experience
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No previous work-related skill, knowledge, or experience is needed. For
example, you can become a general office clerk even if you haven't worked in an
office.
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Education
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These occupations may require a high school diploma or GED certificate. Some
may require a formal training course to obtain a license.
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Job Training
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Employees in these occupations need anywhere from a few days to a few months of
training. Usually, an experienced worker could show you how to do the job.
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Examples
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Bus drivers, forest and conservation workers, general office clerks, home
health aides, and waiters/waitresses.
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Information about job opportunities may be obtained from local employers and local offices of State employment services agencies.
A guide to careers in restaurants plus a list of 2- and 4-year colleges offering food service programs and related scholarship information is available from:
For general information on hospitality careers, contact:
- International Council on Hotel, Restaurant, and Institutional Education, 2810 North Parham Rd., Suite 230, Richmond, VA 23294. Internet: http://www.chrie.org
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Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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