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Locker Room, Coatroom, and Dressing Room Attendants

Skill Areas

Skill Areas & Required Proficiency Explanation

 

Learn what skills are most important in the selected profession. Do you need to be able to tackle complex problems or juggle a number of activities? Will you be required to repair and maintain machines or teach others how to do a given task?

Each skill is given two scores of 0-100. The first score indicates how important a given skill is for success in the profession. The second score indicates the level of skill needed. The second score is accompanied by a scale that helps you interpret the score.

 

Skill Area Scores

Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
86
48
Take a customer's orderAnswer inquiries regarding credit referencesPreside as judge in a complex legal disagreement
Speaking
Talking to others to convey information effectively.
80
46
Greet tourists and explain tourist attractionsInterview applicants to obtain personal and work historyArgue a legal case before the Supreme Court
Service Orientation
Actively looking for ways to help people.
77
52
Ask customers if they would like cups of coffee"Make flight reservations for customers, using airline reservation system"Direct relief agency operations in a disaster area
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
63
48
Notice that customers are angry because they have been waiting too longBe aware of how a coworker's promotion will affect a work groupCounsel depressive patients during a crisis period
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
63
52
Read step-by-step instructions for completing a formRead a memo from management describing new personnel policiesRead a scientific journal article describing surgical procedures
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
56
53
Determine whether a subordinate has a good excuse for being lateEvaluate customer complaints and determine appropriate responsesWrite legal brief challenging a federal law
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