Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 86 | |
|
| 71 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 77 | |
|
| 48 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 71 | |
|
| 54 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 70 | |
|
| 59 |
| Test an automobile transmission | Judge the acceptability of food products | Determine the reaction of a virus to a new drug |
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 63 | |
|
| 60 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| 63 | |
|
| 61 |
| Check to see if baking bread is done | Test electrical circuits | Check the status of a patient in critical medical care |
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Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 62 | |
|
| 50 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. |
| 61 | |
|
| 54 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| 59 | |
|
| 46 |
| Record the weights of trucks that use the highways | Document the results of a crime scene investigation | Maintain information about the use of orbiting satellites for private industry communications |
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 59 | |
|
| 56 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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