Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 84 | |
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| 65 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
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Repairing
Repairing machines or systems using the needed tools. |
| 83 | |
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| 67 |
| Tighten a screw to get a door to close properly | Replace a faulty hydraulic valve | Repair structural damage after an earthquake |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 77 | |
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| 55 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 76 | |
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| 64 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
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Installation
Installing equipment, machines, wiring, or programs to meet specifications. |
| 73 | |
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| 65 |
| Install a new air filter in an air conditioner | Install new switches for a telephone exchange | "Install a ""one of a kind"" process production molding machine" |
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| 48 |
| Notice that customers are angry because they have been waiting too long | Be aware of how a coworker's promotion will affect a work group | Counsel depressive patients during a crisis period |
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 73 | |
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| 63 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
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Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 71 | |
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| 66 |
| Think about the implications of a newspaper article for job opportunities | Determine the impact of new menu changes on a restaurant's purchasing requirements | Identify the implications of a new scientific theory for product design |
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Coordination
Adjusting actions in relation to others' actions. |
| 70 | |
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| 73 |
| Schedule appointments for a medical clinic | Work with others to put a new roof on a house | Work as director of a consulting project calling for interaction with multiple subcontractors |
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| 57 |
| Keep a monthly calendar of appointments | Allocate the time of subordinates to projects for the coming week | Allocate the time of scientists to multiple research projects |
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