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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for First-Line Supervisors/Managers of Police and Detectives. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Making Decisions and Solving Problems92
2.Communicating with Supervisors, Peers, or Subordinates90
3.Performing for or Working Directly with the Public89
Operating Vehicles, Mechanized Devices, or Equipment89
5.Guiding, Directing, and Motivating Subordinates87
6.Resolving Conflicts and Negotiating with Others85
7.Documenting/Recording Information84
Getting Information84
9.Training and Teaching Others82
10.Coaching and Developing Others81
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Job Activity Scores

Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
92
85
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
90
81
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
89
82
Tend a highway toll boothSell shoes in a popular shoe storePerform a monologue on national TV
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
89
68
Drive a carDrive an 18-wheel tractor-trailerHover a helicopter in strong wind
Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
87
85
Work occasionally as a backup supervisorSupervise a small number of subordinates in a well-paid industryManage a severely downsized unit
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
85
81
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
84
72
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
84
66
Follow a standard blueprintReview a budgetStudy international tax laws
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
82
75
Give coworkers brief instructions on a simple procedural changeTeach a social sciences course to high school studentsDevelop and conduct training programs for a medical school
Coaching and Developing Others
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
81
76
Show a coworker how to operate a piece of equipmentProvide on-the-job training for clerical workersCoach a college athletic team