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First-Line Supervisors/Managers of Office and Administrative Support Workers

Ability Areas

Ability Areas & Required Proficiency Explanation

 

Learn about the abilities which are most important for the selected profession. Do you need to be good with numbers or comfortable communicating your ideas orally? Do you need to be physically fit?

Each ability is given two scores of 0-100. The first score indicates how important a given ability is for success in the profession. The second score indicates the level of proficiency needed. The proficiency score is accompanied by a scale that helps you interpret the score.

 

Ability Area Scores

Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
98
64
Cancel newspaper delivery by phoneGive instructions to a lost motoristExplain advanced principles of genetics to college freshmen
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
90
61
Understand a television commercialUnderstand a coach's oral instructions for a sportUnderstand a lecture on advanced physics
Written Expression
The ability to communicate information and ideas in writing so others will understand.
85
62
Write a note to remind someone to take food out of the freezerWrite a job recommendation for a subordinateWrite an advanced economics textbook
Near Vision
The ability to see details at close range (within a few feet of the observer).
81
59
Read dials on the dashboard of a carRead the fine print of a legal documentDetect minor defects in a diamond
Written Comprehension
The ability to read and understand information and ideas presented in writing.
81
60
Understand signs on the highwayUnderstand an apartment leaseUnderstand an instruction book on repairing missile guidance systems
Speech Clarity
The ability to speak clearly so others can understand you.
77
52
Call numbers in a bingo gameMake announcements over the loudspeaker at a sports eventGive a lecture to a large audience
Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly.
71
56
Add 2 and 7Balance a checkbookCompute the interest payment that should be generated from an investment
Mathematical Reasoning
The ability to choose the right mathematical methods or formulas to solve a problem.
69
51
Determine how much 10 oranges will cost when they are priced at 2 for 20 centsDecide how to calculate profits to determine the amounts of yearly bonusesDetermine the mathematics required to simulate a space craft landing on the moon
Speech Recognition
The ability to identify and understand the speech of another person.
63
51
Recognize the voice of a coworkerIdentify a former customer's voice over the telephoneUnderstand a speech presented by someone with a strange accent
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
63
48
Recognize that an unplugged lamp won't workRecognize from the mood of prisoners that a prison riot is likely to occurRecognize an illness at an early stage of a disease when there are only a few symptoms
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