|
| 70 |
| Encourage a coworker who is having difficulty finishing a piece of work | Direct the activities of a road repair crew with minimal disruption of traffic flow | "Plan, implement, and manage recruitment, training, and incentive programs for a high performance company" |
  | | |
 | | |
|
|
|
| 67 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
| | |
| | |
|
|
|
| 64 |
| Select a screwdriver to use in adjusting a vehicle's carburetor | Choose a software application to use to complete a work assignment | Identify the equipment needed to produce a new product line |
| | |
| | |
|
|
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 74 | |
|
| 63 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
| | |
| | |
|
|
Installation
Installing equipment, machines, wiring, or programs to meet specifications. |
| 73 | |
|
| 68 |
| Install a new air filter in an air conditioner | Install new switches for a telephone exchange | "Install a ""one of a kind"" process production molding machine" |
| | |
| | |
|
|
|
| 66 |
| Instruct a new employee in the use of a time clock | Instruct a coworker in how to operate a software program | Demonstrate surgical procedure to interns in a teaching hospital |
| | |
| | |
|
|
|
| 70 |
| Keep a monthly calendar of appointments | Allocate the time of subordinates to projects for the coming week | Allocate the time of scientists to multiple research projects |
| | |
| | |
|
|
Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 71 | |
|
| 65 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
| | |
| | |
|
|
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 71 | |
|
| 64 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
| | |
| | |
|
|
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 70 | |
|
| 65 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
| | |
| | |
|
|