Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 89 | |
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| 83 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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| 84 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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| 76 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 87 | |
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| 66 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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| 71 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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| 78 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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| 78 |
| Keep up with price changes in a small retail store | Keep current on changes in maintenance procedures for repairing sports cars | Learn information related to a complex and rapidly changing technology |
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| 66 |
| Plan the holiday schedule for an airline workforce | Develop the plan to complete the merger of two organizations over a 3-year period | Develop a 10-year business plan for an organization |
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| 64 |
| Review forms for completeness | Evaluate a complicated insurance claim for compliance with policy terms | Make a ruling in court on a complicated motion |
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| 66 |
| Test an automobile transmission | Judge the acceptability of food products | Determine the reaction of a virus to a new drug |
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