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Nature of the Work

Demonstrators, product promoters, and models create public interest in buying products such as clothing, cosmetics, food, and housewares. The information they provide helps consumers make choices among the wide variety of products and services they can buy.

Demonstrators and product promoters encourage people and stores to buy a product by demonstrating it to prospective customers and answering their questions. They may sell the demonstrated merchandise or gather names of prospects to contact later or pass on to sales staff. Demonstrators promote sales of a product to consumers, while product promoters encourage sales to retail stores and help them market products effectively.

Demonstrators and product promoters generate sales of both sophisticated and simple products, ranging from computer software to mops. They attract an audience by offering samples, administering contests, distributing prizes and coupons, and using direct-mail advertising. They must greet and catch the attention of possible customers and quickly identify those who are interested and able to buy. They inform and educate customers about the features of products and demonstrate their use with apparent ease to inspire confidence in the product and its manufacturer. They also distribute information, such as brochures and order forms. Some demonstrations are intended to generate immediate sales through impulse buying, whereas others increase the likelihood of future sales by increasing brand awareness.

Demonstrations and product promotions are conducted in retail and grocery stores, shopping malls, trade shows, and outdoor fairs. Locations are selected based on the nature of the product and the type of audience. Demonstrations at large events may require teams of demonstrators to efficiently handle large crowds. Some demonstrators promote products on videotape or on television programs, such as "infomercials" or home shopping programs.

Demonstrators and product promoters may prepare the content of a presentation and alter it to target a specific audience or to keep it current. They may participate in the design of an exhibit or customize it for particular audiences. Results obtained by demonstrators and product promoters are analyzed, and presentations are adjusted to make them more effective. Demonstrators and product promoters also may be involved in transporting, assembling, and disassembling materials used in demonstrations.

A demonstrator's presentation may include visuals, models, case studies, testimonials, test results, and surveys. The equipment used for a demonstration varies with the product being demonstrated. A food product demonstration might require the use of cooking utensils, while a software demonstration could require the use of a multimedia computer. Demonstrators must be familiar with the product to be able to relate detailed information to customers and to answer any questions that arise before, during, or after a demonstration. Therefore, they may research the product presented, the products of competitors, and the interests and concerns of the target audience before conducting a demonstration. Demonstrations of complex products often need practice.

Models pose for photos, paintings, or sculptures. They display clothing, such as dresses, coats, underclothing, swimwear, and suits, for a variety of audiences and in various types of media. They model accessories, such as handbags, shoes, and jewelry, and promote beauty products, including fragrances and cosmetics. The most successful models, called supermodels, hold celebrity status and often use their image to sell books, calendars, fitness videos, and other products. In addition to modeling, they may appear in movies and television shows.

Models appear in printed publications, live modeling events, and television to advertise and promote products and services. Most modeling jobs are for printed publications, and models usually do a combination of editorial, commercial, and catalog work. Editorial print modeling uses still photographs of models for fashion magazine covers and to accompany feature articles. Commercial print modeling includes work for advertisements in magazines, newspapers, and billboards. Catalog models appear in department store and mail order catalogs.

During a photo shoot, a model poses to demonstrate the features of clothing and products. Models make small changes in posture and facial expression to capture the look desired by the client. As they shoot film, photographers instruct models to pose in certain positions and to interact with their physical surroundings. Models work closely with photographers, hair and clothing stylists, makeup artists, and clients to produce the desired look and to finish the photo shoot on schedule. Stylists and makeup artists prepare the model for the photo shoot, provide touchups, and change the look of models throughout the day. If stylists are not provided, models must apply their own makeup and bring their own clothing. Because the client spends time and money planning for and preparing an advertising campaign, the client usually is present to ensure that the work is satisfactory.

Editorial printwork generally pays less than other types of modeling but provides exposure for a model and can lead to commercial modeling opportunities. Often, beginning fashion models work in foreign countries where fashion magazines are more plentiful.

Live modeling is done in a variety of locations. Live models stand, turn, and walk to demonstrate clothing to a variety of audiences. At fashion shows and in showrooms, garment buyers are the primary audience. Runway models display clothes that either are intended for direct sale to consumers or are the artistic expressions of the designer. High fashion, or haute couture, runway models walk a runway before an audience of photographers, journalists, designers, and garment buyers. Live modeling also is done in apparel marts, department stores, and fitting rooms of clothing designers. In retail establishments, models display clothing directly for shoppers and may be required to describe the features and price of the clothing. Other models pose for sketch artists, painters, and sculptors.

Models may compete with actors and actresses for work in television and may even receive speaking parts. Television work includes commercials, cable television programs, and even game shows. However, competition for television work is intense because of the potential for high earnings and extensive exposure.

Because advertisers need to target very specific segments of the population, models may specialize in a certain area. Petite and plus-size fashions are modeled by women whose dress size is smaller or larger than that worn by the typical model. Models who are disabled may be used to model fashions or products for disabled consumers. "Parts" models have a body part, such as a hand or foot, which is particularly well-suited to model products such as fingernail polish or shoes.

Almost all models work through agents. Agents provide a link between models and clients. Clients pay models, while the agency receives a portion of the model's earnings for its services. Agents scout for new faces, advise and train new models, and promote them to clients. A typical modeling job lasts only 1 day, so modeling agencies differ from other employment agencies in that they maintain an ongoing relationship with the model. Agents find and nurture relationships with clients, arrange auditions called "go-sees," and book shoots if a model is hired. They also provide bookkeeping and billing services to models and may offer them financial planning services. Relatively short careers and variable incomes make financial planning an important issue for many models.

With the help of agents, models spend a considerable amount of time promoting and developing themselves. Models assemble and maintain portfolios, print composite cards, and travel to go-sees. A portfolio is a collection of a model's previous work that is carried to all go-sees and bookings. A composite card contains the best photographs from a model's portfolio, along with his or her measurements. Increasingly, composite cards are being sent electronically to clients and printed portfolios are being replaced with digital portfolios.

Models must gather information before a job. From an agent, they learn the pay, date, time, and length of the shoot. Also, models need to ask if hair, makeup, and clothing stylists will be provided. It is helpful to know what product is being promoted and what image they should project. Some models research the client and the product being modeled to prepare for a shoot. Models use a document called a voucher to record the rate of pay and the actual duration of the job. The voucher is used for billing purposes after both the client and model sign it. Once a job is completed, models must check in with their agency and plan for the next appointment.

Work environment. More than half of all demonstrators, product promoters, and models work part time and about 1 in 4 have variable work schedules. Many positions last 6 months or less.

Demonstrators and product promoters may work long hours while standing or walking, with little opportunity to rest. Some of them travel frequently, and night and weekend work often is required. The atmosphere of a crowded trade show or State fair is often hectic, and demonstrators and product promoters may feel pressure to influence the greatest number of consumers possible in a very limited amount of time. However, many enjoy the opportunity to interact with a variety of people.

Models work under a variety of conditions, which can often be both difficult and glamorous. The coming season's fashions may be modeled in a comfortable, climate-controlled studio or in a cold, damp outdoor location. Schedules can be demanding, and models must keep in constant touch with an agent so that they do not miss an opportunity for work. Being away from friends and family, and needing to focus on the photographer's instructions despite constant interruption for touchups, clothing, and set changes can be stressful. Yet, successful models interact with a variety of people and enjoy frequent travel. They may meet potential clients at several go-sees in one day and often travel to work in distant cities, foreign countries, and exotic locations.


Common Tasks

1.Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
2.Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products.
3.Keep areas neat while working, and return items to correct locations following demonstrations.
4.Record and report demonstration-related information such as the number of questions asked by the audience and the number of coupons distributed.
5.Sell products being promoted, and keep records of sales.
6.Set up and arrange displays and demonstration areas to attract the attention of prospective customers.
7.Suggest specific product purchases to meet customers' needs.
8.Transport, assemble, and disassemble materials used in presentations.
9.Identify interested and qualified customers in order to provide them with additional information.
10.Practice demonstrations to ensure that they will run smoothly.
11.Prepare and alter presentation contents to target specific audiences.
12.Learn about competitors' products and consumers' interests and concerns in order to answer questions and provide more complete information.
13.Work as part of a team of demonstrators to accommodate large crowds.
14.Visit trade shows, stores, community organizations, and other venues to demonstrate products or services, and to answer questions from potential customers.
15.Train demonstrators to present a company's products or services.
16.Instruct customers in alteration of products.
17.Research and investigate products to be presented to prepare for demonstrations.
18.Recommend product or service improvements to employers.
19.Provide product information, using lectures, films, charts, and/or slide shows.
20.Contact businesses and civic establishments to arrange to exhibit and sell merchandise.
21.Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
22.Stock shelves with products.
23.Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, and customers.
24.Write articles and pamphlets about products.

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