Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 84 | |
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| 65 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Thinking Creatively
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 73 | |
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| 55 |
| Change the spacing on a printed report | Adapt popular music for a high school marching band | Create new computer software |
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 70 | |
|
| 53 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 68 | |
|
| 63 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 64 | |
|
| 52 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 64 | |
|
| 58 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. |
| 64 | |
|
| 48 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 64 | |
|
| 43 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 60 | |
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| 46 |
| Give coworkers brief instructions on a simple procedural change | Teach a social sciences course to high school students | Develop and conduct training programs for a medical school |
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Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 60 | |
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| 51 |
| Walk between work stations in a small office | Paint the outside of a house | Climb up and down poles to install electricity |
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