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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Cargo and Freight Agents. Also, find out how proficient you have to be in each job activity.

Importance*More Info
1.Making Decisions and Solving Problems84
2.Getting Information82
3.Interacting With Computers81
4.Establishing and Maintaining Interpersonal Relationships72
Processing Information72
6.Communicating with Persons Outside Organization69
7.Organizing, Planning, and Prioritizing Work67
8.Identifying Objects, Actions, and Events62
9.Monitor Processes, Materials, or Surroundings60
10.Documenting/Recording Information58
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
84
61
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
82
51
Follow a standard blueprintReview a budgetStudy international tax laws
Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
81
60
Enter employee information into a computer databaseWrite software for keeping track of parts in inventorySet up a new computer system for a large multinational company
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
72
71
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
72
60
Tabulate the costs of parcel deliveriesCalculate the adjustments for insurance claimsCompile data for a complex scientific report
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
69
47
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
67
61
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
62
50
Test an automobile transmissionJudge the acceptability of food productsDetermine the reaction of a virus to a new drug
Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
60
58
Check to see if baking bread is doneTest electrical circuitsCheck the status of a patient in critical medical care
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
58
41
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications