Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 89 | |
|
| 73 |
| Tend a highway toll booth | Sell shoes in a popular shoe store | Perform a monologue on national TV |
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 78 | |
|
| 67 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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Thinking Creatively
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 68 | |
|
| 54 |
| Change the spacing on a printed report | Adapt popular music for a high school marching band | Create new computer software |
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Judging the Qualities of Things, Services, or People
Assessing the value, importance, or quality of things or people. |
| 63 | |
|
| 46 |
| Determine whether to remove a tree that has been damaged | Determine the value of property lost in a fire | Establish the value of a recently discovered ancient art work |
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Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 58 | |
|
| 50 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. |
| 57 | |
|
| 46 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 56 | |
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| 52 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 55 | |
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| 49 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 54 | |
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| 43 |
| Test an automobile transmission | Judge the acceptability of food products | Determine the reaction of a virus to a new drug |
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Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job. |
| 53 | |
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| 47 |
| Keep up with price changes in a small retail store | Keep current on changes in maintenance procedures for repairing sports cars | Learn information related to a complex and rapidly changing technology |
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