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	Business School Section

Skill Areas

Skill Areas & Required Proficiency Explanation

Learn what skills are most important in the selected profession. Do you need to be able to tackle complex problems or juggle a number of activities? Will you be required to repair and maintain machines or teach others how to do a given task?

Each skill is given two scores of 0-100. The first score indicates how important a given skill is for success in the profession. The second score indicates the level of skill needed. The second score is accompanied by a scale that helps you interpret the score.

Skill Area Scores

Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Take a customer's order	Answer inquiries regarding credit references	Preside as judge in a complex legal disagreement

Speaking
Talking to others to convey information effectively.

Greet tourists and explain tourist attractions	Interview applicants to obtain personal and work history	Argue a legal case before the Supreme Court

Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.

Notice that customers are angry because they have been waiting too long	Be aware of how a coworker's promotion will affect a work group	Counsel depressive patients during a crisis period

Service Orientation
Actively looking for ways to help people.

Ask customers if they would like cups of coffee	"Make flight reservations for customers, using airline reservation system"	Direct relief agency operations in a disaster area

Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Decide how scheduling a break will affect work flow	Evaluate a loan application for degree of risk	Decide whether a manufacturing company should invest in new robotics technology

Time Management
Managing one's own time and the time of others.

Keep a monthly calendar of appointments	Allocate the time of subordinates to projects for the coming week	Allocate the time of scientists to multiple research projects

Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.

Think about the implications of a newspaper article for job opportunities	Determine the impact of new menu changes on a restaurant's purchasing requirements	Identify the implications of a new scientific theory for product design