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Administrative Services Managers

Career Overview

Career Description

  Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.  

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Career Outlook

 

The number of jobs is projected to grow as fast as average for all occupations. Applicants will face keen competition for the limited number of top-level management jobs through 2016. Better opportunities are expected for lower-level management jobs. Demand should be strong for facility managers.

Employment change. Employment of administrative services managers is projected to grow 12 percent over the 2006-16 decade, about as fast as the average for all occupations. Demand should be strong for facility managers because businesses increasingly realize the importance of maintaining, securing, and efficiently operating their facilities, which are very large investments for most organizations. Cost-cutting measures to improve profitability, streamline operations, and compete globally will continue to be addressed by many public and private organizations, resulting in more firms outsourcing facility management services or hiring qualified facility managers who are capable achieving these goals in-house.

Administrative services managers employed in management services and management consulting should be in demand. The proliferation of facility management outsourcing should result in employment growth in facilities management firms as companies increasingly look to outside specialists to handle the myriad of tasks that have become increasingly complex and expensive. Some of the services outsourced include food service, space planning and design, janitorial, power plant, grounds, office, safety, property, video surveillance, maintenance and repairs, and parking management.

Job prospects. Applicants will face keen competition for the limited number of top-level management jobs; competition should be less severe for lower-level management jobs.

Despite average job growth, continuing corporate restructuring and increasing use of office technology may result in a more streamlined organizational structure with fewer levels of management, reducing the need for some middle management positions. This should adversely affect administrative services managers who oversee first-line managers. However, the effects of these changes on employment should be less severe for facility managers and other administrative services managers who have a wide range of responsibilities, than for other middle managers who specialize in certain functions. In addition to new administrative services management jobs created over the 2006-16 projection period, many job openings will stem from the need to replace workers who transfer to other jobs, retire, or leave the occupation for other reasons.

Job opportunities may vary from year to year because the strength of the economy affects demand for administrative services managers. Industries least likely to be affected by economic fluctuations tend to be the most stable places for employment.

 

Employment Overview

 

Administrative services managers held about 247,000 jobs in 2006. About 65 percent worked in service-providing industries, including Federal, State, and local government; health care; finance and insurance; professional, scientific, and technical services; administrative and support services; and educational services, public and private. Most of the remaining managers worked in wholesale and retail trade, in management of companies and enterprises, or in manufacturing.

 

Job Zone Description

  Job Zone 4 - Preparation needed
These occupations often involve coordinating, supervising, managing, and/or training others.
 
  Overall Experience  
  A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant needs four years of college and several years of accounting work to be considered qualified.  
  Education  
  Most of these occupations require a four-year bachelor's degree, but some do not.  
  Job Training  
  Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.  
  Examples  
  Accountants, chefs and head cooks, computer programmers, historians, and police detectives.  

Related Occupations

1.Budget Analysts 
2.Financial Managers, Branch or Department 
3.First-Line Supervisors/Managers of Office and Administrative Support Workers 
4.Human Resources Managers 
5.Management Analysts 
6.Medical and Health Services Managers 

Additional Resources

 

For information about careers and education and degree programs in facility management, as well as the Certified Facility Manager designation, contact:

  • International Facility Management Association, 1 East Greenway Plaza, Suite 1100, Houston, TX 77046-0194. Internet: http://www.ifma.org

For information about the Certified Manager (CM) designation, contact:

  • Institute of Certified Professional Managers, James Madison University, MSC 5504, Harrisonburg, VA 22807.

For information on training and classes for professional office management personnel, contact:

  • Association of Professional Office Managers, 1 Research Court, Suite #450, Rockville, MD 20850. Internet: http://www.apomonline.org

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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